- Aardvark offline or through any other means, including during the application process to receive our products and/or services or during the provision of our products and/or services; or
- any third party, including through any application or content (including advertising) that may link to or be accessible from (or on) the Site.
1. Personal Information
Aardvark may collect personally identifiable information from you, which may include your name, email address, address, phone number, bank account
information, any information you provide to us when you schedule a call with us and any information you may provide to receive a proposal. If you pay for a
product and/or service via bank transfer, we may also collect date of birth, passport or national ID card, bank card statement or other information linking you
to an address to facilitate this transaction and to verify your identity. This information is collected and stored electronically when you schedule a call with us
or request to receive a proposal.
2. Information Collected Automatically
In addition, information about your computer hardware and software is automatically collected by Aardvark when you use the Site. This information may
include: your IP address, browser type, browser version, access times, unique device identifiers and other technical information such as protocol status and
substatus, bytes sent and received, and server information.
If you access the Site via a mobile device, we may collect the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device,
your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information about how you interact with the Site. This information is used by us for our business purposes, including for the operation
and improvement of the Site, for technical troubleshooting, to maintain quality of the Site and to provide general statistics regarding use of the Site.
3. Cookies and Other Information Collection Tools
What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When
you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique
identifiers, user preferences and other information.
Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
What types of cookies do we use?
- Necessary Cookies. These cookies are necessary for you to browse the Site and use its features, such as accessing secure areas of the Site. Without these
cookies, certain aspects of the Site may not be available to you.
- Functionality Cookies. These cookies collect information about how you have used the Site in the past and allow the Site to remember the choices you
have made. These cookies allow us to improve how the Site works for you and tailor the Site to your preferences.
- Tracking and Performance Cookies. These cookies are used to track information about traffic to the Site and how users use the Site. The information
gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Site. We may also use these cookies to test new pages, features or new functionality of the Site to see how our users react to them.
How do I control cookies? Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
4. How Information is Used
We may use the information we collect for any of the following purposes:
- to provide the Site to you and to improve the Site;
- to operate, improve, and personalize the products and services we offer, and to give each user a more consistent and personalized experience when
interacting with us;
- to provide you with information about products and services that we may provide that we think may be of interest to you;
- for customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
- to fulfil your requests, such as those related to ordering and payment. However, please note that we use third-party payment processors to process your payments and do not store your payment information; and
- to communicate with you.
5. Sharing of Information
- With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide analytics services for the Site, send out email updates about the Site and our products and services and process payments (e.g., Stripe, PayPal and Braintree).
- For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
- Changes of Control. We may transfer or assign information, including your personal information, in connection with a merger, acquisition, reorganization, liquidation, change in control or other sale by or of us or any affiliated entity (in each case whether in whole or in part).
Aardvark does not share your personal information with third parties for those third parties’ direct marketing purposes.
6. Links to External Websites
7. Security Used & Retention of Personal Information
Aardvark uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information, however, we will not be responsible for loss, corruption or unauthorized acquisition or misuse of personal information that you provide through the Site that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse.
8. Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web
browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us
We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.
10. Questions / Contact Us
11. Notification of Changes